Privacy Policy

Effective Date: October 9, 2026

Last Updated: October 9, 2026

Fellow Sports ("we," "our," or "us") operates https://www.fellowsports.com (the "Site"). We specialize in custom sportswear, streetwear, apparel manufacturing, and customization services (including screen printing, embroidery, DTG, sublimation, and heat press).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, submit custom order inquiries, create an account, or communicate with us.

1. Information We Collect

We collect information directly from you, automatically through your device, and from third-party service providers.

A. Information You Provide Directly

  • Contact & Identity Details: Full name, business/brand name, email address, phone/WhatsApp number, billing address, and shipping address.

  • Account Information: Username, password, order history, and account preferences.

  • Order & Manufacturing Assets: Tech packs, design mockups, artwork, logos, garment specifications, sizing charts, and custom instructions uploaded or submitted via our order forms.

  • Billing & Transaction Data: Records of invoices, payment transaction IDs, shipping details, and sample order confirmations. (Note: We do not directly store credit/debit card numbers; third-party payment processors handle transactions securely).

  • Communications: Inquiries, feedback, sample requests, and support messages sent via email, site contact forms, or direct messaging channels.

B. Information Collected Automatically

  • Device & Log Data: IP address, browser type, operating system, device identifiers, referring URLs, and pages viewed.

  • Cookies and Tracking Technologies: Session cookies, analytical trackers, and functional cookies used to remember site preferences and monitor traffic patterns.

2. How We Use Your Information

We process your data for the following commercial and operational purposes:

  • Fulfilling Orders & Manufacturing: Managing custom garment production, tech-pack verification, sample creation, bulk manufacturing, and shipment coordination.

  • Account Management: Authenticating your login, maintaining your customer profile, and preserving your order records.

  • Customer Support: Responding to pricing inquiries, quotation requests, order updates, and technical troubleshooting.

  • Platform Security: Detecting, preventing, and addressing fraud, unauthorized transactions, or intellectual property violations.

  • Direct Marketing: Sharing updates on manufacturing capabilities, seasonal catalogues, or service offerings (you can opt out at any time).

3. How We Share and Disclose Information

We do not sell, rent, or trade your personal data. We disclose information only under the following circumstances:

  • Logistics & Shipping Carriers: Courier and freight companies (e.g., DHL, FedEx, standard air/sea freight forwarders) to deliver samples and bulk apparel shipments.

  • Service Providers: Cloud hosting services, payment gateways, CRM tools, analytics providers, and communication software necessary to run our platform.

  • Intellectual Property Protection: Your custom designs, branding files, and tech packs remain your proprietary property and are shared strictly with production technicians and factory teams on a need-to-know basis.

  • Legal Compliance: When required by applicable law, court order, regulatory authority, or to protect the rights, property, or safety of Fellow Sports, our clients, or the public.

4. Data Security

We implement standard administrative, technical, and physical safeguards designed to protect your personal and proprietary data from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or data storage system can be guaranteed to be 100% secure.

5. Cookies and Web Analytics

You can manage or disable cookies via your browser settings. Disabling essential cookies may affect site functionality, such as keeping you logged into your account or retaining items in your custom quote builder.

6. Your Rights and Choices

Depending on your geographic location (including under GDPR, CCPA, or applicable regional privacy laws), you may have the right to:

  • Access, verify, or receive a copy of your personal data.

  • Request correction of inaccurate or incomplete records.

  • Request deletion of your personal information, subject to ongoing legal or transactional record-keeping requirements.

  • Opt out of receiving non-essential promotional communications.

To exercise any of these rights, contact us using the details below.

7. International Data Transfers

Our manufacturing operations and primary servers are based in Pakistan, while our website and cloud services may be hosted internationally. By submitting your personal and order data to Fellow Sports, you consent to the transfer, storage, and processing of your information across international borders in compliance with this policy.

8. Third-Party Links

Our website may contain links to external sites (such as social media profiles or courier tracking portals). We are not responsible for the privacy practices, content, or data protection policies of those external entities.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory updates. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For questions, requests, or privacy concerns regarding your data or proprietary designs, reach out to our team:

  • Company Name: Fellow Sports

  • Address: Lateef Abad, Mohalla Kashmir Road, Sialkot, Punjab, Pakistan

  • Email: info@fellowsports.com / fellowsports.pk@gmail.com

  • Phone / WhatsApp: +92 308 2590508

  • Website: https://www.fellowsports.com